Keep your team updated in real time. Use Slack and Discord nodes to notify sales channels when a qualified lead arrives, or notify support of urgent issues.

Mermaid

graph LR
    A[Customer schedules demo] --> B[Slack / Discord Node]
    B -->|Post alert| C[Internal team channel]
    B -->|Fallback on error| D[Error branch]

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1. Slack Node

Sends a formatted message to any public or private Slack channel.

Designer Settings:

channelstringrequired

Channel name (e.g. #sales-leads) or internal channel ID.

textstringrequired

Message content. Supports {variables} and Slack markdown formatting:

🚀 *New Qualified Lead*
- Name: {user_name}
- Phone: {user_phone}
- Interest: {selected_plan}

thread_tsstringoptional

Thread timestamp to reply within an existing thread.

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2. Discord Node

Sends notifications to Discord channels using a connected bot or a webhook URL.

Designer Settings:

channelIdstringoptional

Target Discord channel ID (when using Bot connection).

webhookUrlstringoptional

Discord incoming webhook URL fallback.

contentstringrequired

Message content to post.