The Knowledge Base Node lets your AI assistant consult your company documentation (PDF manuals, service policies, FAQs, or web pages) to answer users with accurate, real information from your business.

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How It Works

1. You upload your documents: You load your files in the Convoflow content manager.
2. The user asks a question: "What are your business hours and return policies?".
3. The node searches your files: It finds the exact paragraphs that contain the answer.
4. The assistant replies: It writes a friendly, accurate answer using only the data from your documents.

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Configuration Fields

knowledgeBaseIdstringrequired

Select the document base you want your assistant to consult.

querystringrequired

The question or topic to search in the documents (usually {last_user_message}).

topKnumberdefault: 4

Maximum number of relevant fragments or sections to extract from the documents.

outputVariablestringdefault: document_context

Name of the variable where the found information will be stored so the assistant can use it when answering.