Connections in Convoflow securely store and manage your credentials, passwords, and API keys so your assistants can interact with third-party tools.

Mermaid

graph LR
    subgraph Convoflow
        F[Customer Flows]
        A[AI Assistants]
    end
    
    subgraph Secure Connections
        C1[Google Workspace]
        C2[Email SMTP Accounts]
        C3[WhatsApp Business API]
        C4[AI Providers]
        C5[Databases]
    end
    
    F --> C1 & C2 & C3
    A --> C4 & C5

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Why Use Centralized Connections?

1. Enhanced Security: All credentials and tokens are encrypted at rest. Your flows only reference the connection name rather than exposing keys.
2. One-Time Setup: Connect your Google or WhatsApp account once and reuse it across multiple workflows and projects.
3. Instant Health Check: Click Test Connection at any time to verify that your credentials are functional.
4. Simple Key Rotation: If you update an API key, you only need to change it in one central location.

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Available Connection Types

Google Service AccountGoogle

Unified connection for Google Sheets, Google Docs, and Google Calendar.

View guide

Email & SMTP ServersEmail

Send emails through Google Workspace, SendGrid, Resend, or your own SMTP server.

View guide

WhatsApp Cloud APIChannels

Connect official WhatsApp Business numbers via Meta for Developers.

View guide

AI Models & LLMsAI

Supported AI models available to power your agents in Convoflow.

View guide

DatabasesData

Connect PostgreSQL databases, Supabase projects, or Airtable bases.

View guide

Webhooks & HTTP APIsSystems

Set up authentication to connect with your own internal APIs and CRMs.

View guide

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Connection Statuses

Status	Meaning
Active	The connection is working properly and ready for use.
Error	Credentials failed validation. Please check the entered key.
Inactive	Connection was temporarily disabled by an admin.